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Door to Door Fundraising

What is Face-to-Face Fundraising?

Face-to-Face fundraising (F2F) is a key recruitment channel to sign up regular donors. Trócaire engage in both residential (i.e. door-to-door fundraising) and private site fundraising (i.e. podium stands outside shops).

Why do Trócaire engage in this form of fundraising?

Face-to-Face is the only proven method to recruit new monthly donors at scale.  Your regular donation is vitally important in giving flexibility to respond quickly to humanitarian crises and to plan effectively our programme work with communities overseas.  Your donation ensures an even greater impact with the communities we exist to serve.

Your regular donation provides the emergency funds we need to respond instantly to disasters as they arise. You will also support the development of long-term projects alongside local partners to help communities become independent. Many of our donors find this form of donating convenient and gives peace of mind knowing that each month, they’re making an affordable contribution that helps relieve so much suffering around the world.

Face-to-Face fundraising also allows us to align with our dual mandate, which is to support and be the voice for some of the most marginalised communities in the world, as well as raising awareness of our work with communities throughout Ireland.

Why do Trócaire use third party agencies to represent them?

This is a very specialised, and logistically demanding type of fundraising. As such, Trócaire works in partnership with specialist agencies who share our values.  We focus not only on strong training practices for new fundraisers, but also ongoing quality control and monitoring.

FAQ’s

  • How can I recognise a Trócaire fundraiser?

    You can easily recognise our fundraisers as they will be wearing branded blue jackets, t-shirts and face masks and will carry an ID badge with fundraiser name, unique ID number and Trócaire logo.

    Trócaire work with several third-party agencies who help us carry out our fundraising in both ROI and NI.  You’ll see a tab for each of the agencies on this page which contains a photo of the fundraisers.

  • What happens after I sign up?

    You will receive two phone calls to verify the sign up and obtain your feedback about your experience on the day.  You will also receive written confirmation of your direct debit payment and updates on the impact your donation is making.

  • What happens if I need to make changes to my direct debit?

    If you would like to change the amount of your donation, the date it’s been debited or indeed update your bank details, you can contact our Donor Care team on +353 1 6293333 or email [email protected]

  • Who do I contact if I have any questions or concerns?

    We are committed to providing the highest standards of fundraising practices. However, if you have any questions or concerns, please do not hesitate to contact Ali or Louise on our Regular Giving team who would be delighted to assist.

    Ali Lynch – +353 1 6293333 / [email protected]
    Louise Walker – +353 1 6293333 / [email protected]

COVID-19 Compliance – Fundraising during a pandemic

Due to the lockdowns during 2020 and 2021, our Face-to-Face fundraising was suspended.  This greatly impacted our ability to recruit new regular donors and secure additional income for our programme work.

We operate under the careful guidance of Charities Institute Ireland (ROI) and the Institute of Fundraising (NI).

Trócaire and our third-party agencies fully adhere to all fundraising principles and practices as directed by the Charities Regulatory Authority and Charities Institute Ireland including the Code of Practice for Face to Face Fundraising in ROI and the Institute of Fundraising (NI) including the Compliance Rulebook. All parties are required keep up to date with all relevant directions from these bodies in relation to the practice of Face-to-Face Fundraising.

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