skip to main content
Donate

Trócaire Accountability

Trócaire has an obligation to our supporters and funders to make sure that donations are being spent wisely and that you know how your money is being used. We want to reassure you that Trócaire takes the trust you place in us very seriously.


Fatuma Mohammed - Trocaire Zonal Coordinator, Aden Farah Dhuhul - Chairman of Dollow District Health Board (both, right) hand over the keys of the tuktuk ambulance to the elders of Qurdubey village (left). Photo: Amunga Eshuchi.

Where your donations go

During 2018-2019 we spent €75.2 million to support over 2.8 million people in over 20 countries across Latin America, Asia, the Middle East and Africa.

  • Overseas programmes €67m
  • Fundraising €5.5m
  • Public Engagtement €2.7m

Read more about Trócaire's finances and view our latest Annual Report

TRÓCAIRE’S PROMISE TO DONORS

In return for your support, you are entitled to:

  • An official receipt in recognition of your donation;
  • Information concerning the projects which Trócaire supports;
  • Confidentiality and a choice as to whether you wish to receive further information from Trócaire in the future.
  • Register a complaint

Trócaire will maximise the value of your donation by:

  • Seeking matching funding from official bodies such as the Irish government, UK government and the European Union. 
  • Availing of tax concessions provided to charities in order to increase the value of your donation.

In relation to emergency appeals:

  • Funds will be utilised as speedily as possible;
  • An average of 98% of donations go on charitable activities;
  • If for any reason, such as high-risk security situations, it is not possible to spend all funds received in the particular emergency within a reasonable period, Trócaire will devote any remaining funds to tackling poverty in other areas of great need. When this occurs it will be highlighted in our Annual Report

We are transparent and open about our finances

As a charity supported by voluntary public donations Trócaire is committed to:

  • Preparing fully audited accounts which are available to you for inspection, in accordance with the Statement of Recommended Practice for Charities (SORP);
  • Working hard to keep governance and fundraising costs to a minimum (92% of income goes on charitable activities);
  • Members of the board serve a maximum of two three year terms, to constantly refresh ideas and skills. Board members do not receive any remuneration;
  • Trócaire does NOT give salary top ups or bonus payments to any personnel.

If you have any concerns about your donations, please contact our support care team online or call 1850 408 408 (Republic of Ireland) or 0800 912 1200 (Northern Ireland). 

Frequently asked questions about Trócaire's operations and finances

How we raise our money

We are hugely grateful to the public for their support of our work. Last year, your donations of €23.2 million were put to critical use in over 20 countries across the world.

Along with donations from the public, Trócaire receives vital support from governments and other institutional donors. This funding supports both our long-term development projects and our humanitarian work. 

Income from institutional donors during the financial year 2018-19 amounted to45.8 million


Our accounts, organisation and strategy

During 2018-19 we spent €75.2 million to support over 2.8 million people in over 20 countries across Latin America, Asia, the Middle East and Africa. 

For more detail see:


Legislation and standards of good practice

We adhere to the following legislation and standards of good practice:

We are registered with:

We have signed up to:

We comply with: 

Trócaire has signed up to and/or complies with the following codes and guidelines:

Triple lock logo

We are members of: 


Commitment to Safeguarding Programme Participants

Trócaire is committed to ensuring its policies to safeguard programme participants from abuse and exploitation are fit for purpose and that the actions of its staff, contracted parties and other third parties including visitors and volunteers are always appropriate. We also require that our partner organisations demonstrate a similar commitment. 


Stakeholder accountability

This short paper describes what accountability in our overseas programming means to Trócaire and provides examples of how various dimensions of accountability can be put into practice with our stakeholder groups (e.g. Communities we work with, local partners, staff, volunteers and supporters). While primarily aimed at Trócaire staff and volunteers overseas, the paper shares examples drawn from across the organisation and will hopefully serve to motivate and inspire us all to continue to strengthen our practice in this important area.


Trócaire’s Carbon Footprint

We are committed to quantifying our organisational carbon footprint each year to understand and reduce the impact of our activities on the environment.

Awards for Excellence

  • Fundraising Team of the Year at the 2019 Charity Institute of Ireland Awards
  • Communications Campaign of the Year at the 2019 Charity Institute of Ireland Awards
  • Public Relations Institute of Ireland’s (PRII) award for Excellence in Public Relations (2018)
  • Winner of Best Game in Development at the International Educational Games Competition (2018)
  • Winner of Best Annual Report at the Carmichael Good Governance Awards (2018)
  • Gold award for Best Use of Data Insight and Research at the National Fundraising Awards (2018)
  • Silver award for Best Direct Mail Campaign at the National Fundraising Awards (2018)
  • Respect and Equality in Communications Award at the Dóchas Awards (2018)

Trocaire - Charity Award Winner FundraisingTrocaire Charity Awards Winner - Trocaie